Fulfillment Policy
Order Processing
• All orders are processed within [1-3 business days] of receiving payment.
• Orders placed on weekends or holidays will begin processing the next business day.
• You will receive a confirmation email with tracking information once your order is shipped.
Shipping
• We offer shipping within [list shipping regions, e.g., the U.S. or international].
• Estimated delivery times:
• Domestic: [5-7 business days]
• Please note that delivery times may vary due to carrier delays or customs processing.
Order Changes & Cancellations
• Changes or cancellations must be requested within [24 hours] of placing your order. After this window, orders cannot be modified or canceled.
• To request a change, contact us at [your customer service email].
Lost, Stolen, or Damaged Items
• We are not responsible for lost or stolen packages. Please ensure your shipping address is correct at checkout.
• If your package arrives damaged, please contact us within [5 days] with photos of the item and packaging. We will assist with a replacement or refund if eligible.
Returns & Exchanges
• Due to the nature of our products, all sales are final. However, if you receive a defective item, please reach out to us within [5 days] of delivery, and we will work to resolve the issue.
Customer Support
If you have any questions or concerns, feel free to contact us at @[email protected] We’re here to help!
Feel free to adjust timelines, shipping details, or contact information based on your business needs!